If you are not home when a delivery is made, our shipping carriers or delivery partners may leave your order at your doorstep or with your doorman, depending on your area. You may be able to provide additional delivery instructions (e.g., leaving the delivery at the back door). Please note that while our carriers will do their best to honor these special delivery instructions, we cannot guarantee that they’ll be accommodated and aren’t liable for any lost, stolen or damaged deliveries that result from these requests. It is your responsibility to be home during the delivery window if there isn’t someone available to accept it on your behalf.